Tools & Resources

Tools & Resources

We’re Here for You When You Need Us

Use these tools and resources to learn how Essent’s Master Policy guidelines are applied in the event of a Default, and how you can submit and manage Default-related and Claim-related documents.

You can also email lossmanagement@essent.us or call 877.331.9077. Our dedicated associates are available to assist you Monday through Friday, 9 a.m. to 5 p.m. Eastern Time.

Loss Management Resources

Loss Management Online

Submit a Notice of Default, provide a Monthly Status Update, file a Claim For Loss, obtain a Claim Status or EOB and upload documents.

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Natural Disasters Delegation Notice

Learn the different circumstances under which Servicers can suspend foreclosure proceedings.

Loss Mitigation Approval Request Form

Complete this form and email it to Essent to request approval for repayment.

Notice of Default and Monthly Status Update

Complete this form and email it to Essent to report a delinquency on a Loan.

Notice of Completed Loan Modification

Complete this form and email it to Essent to provide details of the modified Loan terms for a Property.

Claim For Loss Form

Complete this form and email it to Essent, along with any required documentation to file a Claim for Loss.

Default and Claims Servicing Guide

Understand the general requirements of our Master Policy that become applicable in the event of a Default.